In a career of over 20 years Jackie has worked in at levels of the software development lifecycle including Software Development manager, Project Manager, Systems Analyst, Scrum Master, developer. Examples of the diverse sectors in which she has worked in her career include transportation, lottery systems, telecommunications, financial, online gambling and digital transformation for Industry 4.0. Jackie has experience of developing both Software as a Service (SAS) and product software systems. Jackie’s main research area of interest is supporting organisations in their Digital Transformation journey. This includes both technology transformation alongside supporting employees in adopting these new practices through upskilling and mentoring. Jackie has a BSc (Hons) in Applied Mathematics from the University of Limerick.